Policies
We want you to love your glow. If it isn't right, here's exactly how a return works — simply and fairly.
60-Night Money-Back Guarantee
Return within 60 days of receiving your item for a full refund.
To be eligible, your item must be in the same condition you received it — unworn or unused, with tags, and in its original packaging. You'll also need your receipt or proof of purchase.
Contact us at info@atlasgrowths.com to begin. Once approved, we'll send you a prepaid return label and instructions on where to send your package. Items sent back without first requesting a return won't be accepted.
Once we've received and inspected your return, we'll let you know if the refund is approved. If so, you'll be automatically refunded to your original payment method within 10 business days. Please remember it can take additional time for your bank to process the refund.
Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.
Questions about a return? Email us any time at info@atlasgrowths.com — we reply within one business day.
60-day money-back guarantee · Free insured shipping · 2-year warranty
© 2026 Lumivive. GlowMask Pro is a cosmetic device, not a medical device.